When you purchase Shield Pro for the first time, you'll have the opportunity to let your subscription to auto-renew, or to cancel the auto-renewal.
Please understand that we always send emails that let you know in advance that auto-renewal is happening. The renewal emails are sent 2 weeks and again 1 day prior the auto-renewal. If you'd like to cancel the renewal, please do so before the auto-renewal happens.
If you want to cancel your subscription auto-renewal, please log into your Shield Security Pro account here first:
Once you're logged in, you may go to the subscriptions page here:
Here you'll see all your ShieldPRO subscriptions. You can look at your subscriptions and cancel any that you either no longer need, or do not wish to automatically renew.